University Health Network - Primary Care

Toronto Western Family Health Team
Bathurst Site
3rd Floor - 440 Bathurst Street
Toronto, ON
M5T 2S6

Dr. Olavo Fernandes, BScPhm, PharmD, FCSHP
Director of Pharmacy

Dr. Amita Woods, BScPhm, ACPR, PharmD
Clinical Manager

Dr.Janet Chow, BScPhm, ACPR, PharmD and Dr. Cindy Natsheh, BScPhm, ACPR, PharmD
Education Coordinator
Phone: 416-340-4800 x 8519
Fax: 416-340-3685

UHN program outlines and further information available by contacting residency coordinators or visiting our website at:

More information specific to the Toronto Western Family Health Team can be found at: 


Type: Primary Care

Focus: Family Medicine

Established in: 2008

# Positions: 1 (one) 

App. deadline: (as set by PRAMS)

Starting date: September 2023

PRAMS (Additional PRAMS requirements to complete the Pharmacy Residency Application and Matching Service (PRAMS) application should be sent through PRAMS when applying to University Health Network (General) program by the application deadline): 

  • A cover letter, maximum one page, directed to Cindy Natsheh and uploaded to the UHN Program page after applying to UHN, outlining your reasons for applying to the University Health Network (Primary Care) residency program. If you are applying to more than one residency program at UHN, a single cover letter is sufficient, however, please indicate your program preference if possible.

Est. stipend: $35,000 per annum

Benefits: Not applicable to temporary full time staff

Vacation/holiday leave: 2 weeks

Education/conference leave: 1 major pharmacy conference (primary care or pharmacy specific)

Program highlights: 
This Primary Care residency is based at the Toronto Western Family Health Team, University Health Network, and is a 12 month program that will provide the resident with experience in a variety of ambulatory care settings. The current healthcare environment in Canada demands that the primary care system adopt an inter-professional model of care, creating a unique opportunity for pharmacists. The benefits of an expanded pharmacists role in primary care are well documented; however, many pharmacists have limited exposure and experience in an ambulatory care setting. This program is designed to prepare graduates for successful careers as independent practitioners of Pharmaceutical Care in an ambulatory care setting. The resident will have the opportunity to lead a research project in Primary Care. Opportunities to enhance presentation and communications skills, become involved with teaching, research and other scholarly activities will be available. The resident is paired with an experienced mentor to help navigate the residency year.

Required Rotations: 
The majority of the resident's time will be spent in the Toronto Western Family Health Team, Bathurst Site. Some required and elective rotations are completed longitudinally with some flexibility in the amount of time allocated to each rotation. The Family Health Team rotation is three blocks of approximately 6 weeks each. It involves the provision of direct patient care, interprofessional care team reviews and meetings. There is an external Family Health Team/ambulatory care rotation as well as an inpatient general internal medicine rotation. The resident will also complete a leadership/administration rotation with other pharmacy residents and a research project.

Minimum required credentials: BScPhm / PharmD

Elective Rotations: 

The resident has a choice of 2 elective rotations. Elective rotations are approximately 4 weeks in length and may be completed longitudinally. The resident may choose from a number of elective ambulatory care settings within the University Health Network (UHN) or other institutions such as at Women’s College Hospital. Sample electives include:

- Ambulatory Chronic Pain and Opioid Stewardship Clinic
- Ambulatory HIV/immunodeficiency Clinic
- Ambulatory Nephrology Clinics (peritoneal dialysis and chronic kidney disease clinic)
- Antibiotic Stewardship
- Geriatric Rehab  
- Hemodialysis
- Mental Health
- Multi-program Rehab
- Neurology Rehab

- Osteoporosis Clinic

- Cardiology Clinic

- Surgery Clinic

Alternatively, the resident may initiate a request to complete an elective that is not currently listed.



Type and Sites: The University Health Network is a downtown Toronto teaching institution consisting of four hospitals: Toronto General Hospital, Toronto Rehabilitation Institute, Toronto Western Hospital and Princess Margaret Cancer Centre.

The Toronto Western Family Health Team provides primary care to families and community members in the surrounding area, with special attention to the needs of the aging population, new immigrants, children and women. The clinic is comprosed of an inter-professional team including dieticians, chiropody, nurses, occupational therapists, pharmacists, physicians, physiotherapists, and social workers. The centre is an academic training site for medical residents and other health professional students.

Number of beds: The Family Health Team serves a population of approximately 14,000 patients.

Affiliation: University of Toronto

UHN’s 2023 Year 1 Residency Program Virtual Open House
Friday, September 29, 2023 4:00 – 5:30 pm (EST)

Hi everyone!
We are excited to host our Virtual Residency Program Open House. Please read further for an overview of the evening and RSVP information.

4:00 – 4:45 pm Brief overview of UHN’s Year 1 Residency Programs
4:45 – 5:30 pm Meet and Greet Rounds (Closing remarks in the current room)
*All times indicated are Eastern Standard Time (EST)

In the virtual Meet and Greet Rounds you will have the opportunity to meet preceptors, current/past residents and the residency leadership team from our programs to ask your personal questions, get insight and hear different perspectives and experiences during residency.

Deadline to RSVP is Tuesday, September 26, 2023 @ 5:00 pm using the link: RSVP Signup

If you need further clarifications about the sign up process please send your questions to

We look forward to “seeing” you all at our virtual open house.

Warmest regards,

On Behalf of UHN Residency Leadership Team

2022-2023 Yuki Meng


Cynthia Lam


Christopher Chiu


Cassandra McLelland


Jaspreet Nijar


Brittani Prete


Katherine Koroluk